Royal LePage Team Realty- Westboro -Richmond Road
Ottawa, Ontario

Employment Type: Full Time - Salaried

Job Description

Looking for a friendly, positive, professional receptionist to join our team in a busy real estate office.

Monday to Friday daytime shifts. Start time to be discussed.

Job Function:

This position is the first contact with the public. Primary functions include answering phones, directing incoming calls accordingly and greeting office visitors.


·         Answer telephone

·         Take, change and/or confirm appointments

·         Greet office visitors and direct inquires to appropriate office staff and sales staff

·         Oversee the office email

·         Receive incoming and outgoing faxes.

·         Assist real estate agents with marketing material

·         Distribute mail

·         Maintain listing data base using programs like NexOne, QOC and verify through Matrix

·         Indicate to listing agents if required forms are missing and pursue l/a for paperwork

·         Maintain an accurate QOC database, websites and NexOne system

·         Arrange for courier services as required

·         Office opening and closings task. Key holder

·         Other tasks as assigned by supervisor.

Skills and knowledge include:

·         Ability to multi-task in a dynamic office environment

·         Knowledge of general reception practices and methods to organize, coordinate and provide and/or arrange administrative support and services.

·         Knowledge of accounting, record keeping and control principles and methods to maintain records, databases and files which involve activities such as data/information input and retrieval, coding, verification, and cross referencing.

·         Knowledge of the use and operation of personal computers and associated office automation software including text processing, spreadsheets, databases, graphics, presentations and communications/e-mail software.

·         Knowledge of techniques to operate office equipment including photocopiers, scanners, printers and facsimile machines.

·         Communication skills including listening and reading to understand information request, client and sales representatives’ concerns and service requirements

·         Reading and comprehension skills to understand procedural information contained in regulations and policies related to the real estate business as may apply to administration issues and procedures.

·         Strong verbal communication skills to deal with incoming voice communications and enquires from staff, agents and the general public.

·         Strong interpersonal skills are required in the reception of office visits from client’s associated sales representatives and corporate staff.

·         Proficient in Microsoft and Google Suits

**Please describe in detail your administrative and real estate experience on your cover letter**

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